The Winter Collection. 10% courtesy applied at checkout.
Client Services

Shipping & Returns

Clear, predictable delivery terms and a straightforward thirty-day return policy.

Holiday Delivery Cut-Off Deadlines (Christmas 2026)

To ensure guaranteed delivery before Christmas, please place your orders on or before the following dates:

Region 01US & CanadaOrder by December 10
Region 02UK & EuropeOrder by December 8
Region 03Australia & GlobalOrder by December 4

Worldwide Shipping

We deliver to customers across North America, the United Kingdom, the European Union, Australia, New Zealand, and selected international destinations.

  • Complimentary Shipping: Orders with a subtotal of $75 USD or greater receive complimentary standard tracked courier shipping.
  • Standard Shipping: Flat rate of $6.99 USD applied for orders under $75 USD.
  • Transit Times: Standard delivery generally takes 4 to 8 business days following fulfillment.
  • Tracking: An end-to-end tracking link is automatically dispatched via email once your order has shipped.

Thirty-Day Returns Policy

We want you to feel confident in the drape and comfort of your knitwear. We accept returns and size exchanges within thirty days of the parcel delivery date.

Return Requirements

  • Garments must be unworn, unwashed, and free of fragrance or marks.
  • Original garment tags must remain attached.
  • Returns should be packed carefully to prevent damage during transit.

To initiate a return or exchange, contact our team at [email protected] with your order number. Return shipping instructions will be issued promptly.